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FREQUENTly asked questions

What areas do you SERVICE?

Dickies towing provides towing and tilt tray solutions for Penrith, St Mary's and Blue Mountains; as well as all other areas throughout N.S.W. upon request.

I am broken down but not sure where I am

If you have a smart phone you can use the GPS feature in apps such as google maps to determine your location.

How quickly can you get here?

Generally, we can reach most areas around Sydney within 60 minutes, anytime of day. Upon booking a tow with us you will be given the ETA as provided by the driver.

What distances do you tow?

Dickies Towing can provide towing services as short or as long as needed, whether it be 500m up the road, or 1500KM interstate.

Can I cancel a tow after I book it?

Yes, you can cancel a tow unless we have already dispatched the tow truck. Once we have dispatched a truck unfortunately the job cannot be cancelled.

What are your trading hours?

We operate 24/7/365. We will tow you anytime day or night, NSW wide, and our 24 hour call-centre is on hand at all times to handle your enquiries.

Do you accept cash payment?

For the security of our customers and drivers we do not accept cash payment for jobs. All towing jobs must be prepaid at time of booking via a credit or debit card.

Are you insured?

Yes, Dickies and every employee are fully insured.